Before connecting
Before connecting your properties:
Contact Expedia and ensure you have a formal agreement in place.
Register on the Expedia website and inform the sales representative that you want to connect via Avantio’s Channel Manager.
The connection will only be possible once the agreement is finalized.
After connection, Expedia will appear in your list of connected channels.
Important changes in collaboration: Spain, France, Italy, and Amsterdam
From January 3, 2022, all properties located in Spain and Amsterdam will be delisted.
Certain regions in France and selected properties in Italy will also be impacted.
What does this mean?
From this date, your listings in the affected areas will no longer be visible on Expedia.
You will not receive further bookings from these properties on the platform.
Reservations made before this date remain active on Expedia and will be managed as usual.
What actions should you take?
On January 3, ensure your affected properties are disconnected from Avantio Channel Manager/Channel PRO, as synchronization will no longer occur.
Follow the instructions provided by Expedia if you received direct communication regarding these changes.
Note:
All other markets not listed above are unaffected, and the connection will continue as normal.
Commercial information
Expedia operates on a commission-per-confirmed reservation model.
Once a reservation is confirmed, all customer information will be provided.
Notes / Considerations
Make sure your Avantio account is ready to sync with Expedia before contacting the portal.
Only properties covered by the agreement will appear in the channel manager.
Tips / Best Practices
Keep your property details up to date in Avantio to ensure correct availability and pricing on Expedia.
Review commission rates and cancellation policies with Expedia to avoid misunderstandings.
Frequently Asked Questions
Can I connect my properties directly from the Channel Manager without talking to Expedia first?
No, it is essential to contact Expedia first and finalize a commercial agreement before making the technical connection.
What type of travelers does Expedia target?
Expedia caters to both leisure travelers and corporate customers, covering a wide range of budgets.
What brands are part of the Expedia group?
It includes well-known brands such as Expedia, Venere, Hotels.com, VRBO, and Trivago, among others.
How does Expedia's payment model work?
It operates on a commission basis for each confirmed booking through its platform.