Channel connectivity
Check the setup and requirements to connect your properties with each portal (Airbnb, VRBO, Marriott, etc.).
By Lisa and 4 others5 authors116 articles
Airbnb
Discover how to get the most out of Airbnb: set up the connection with Avantio, manage synchronization, and optimize Advertisements, prices, and the guest experience.
- Airbnb - Security DepositThis article explains how to synchronise your security deposit to Airbnb or, if you wish, stop the deposit from being sent
- Airbnb - Business InformationIn this article, you will find key information to understand what Airbnb is, how its commission model works, and what you should consider before connecting through the Avantio Channel PRO.
- What are the minimum requirements for Airbnb?In this article, you’ll learn the minimum requirements your accommodation needs to meet to be successfully published on the portal.
- What Syncs with Airbnb
- Activate the connection with AirbnbThis article explains how to connect Avantio with Airbnb. By following the steps outlined, you can ensure a smooth connection and manage your Airbnb listings directly from Avantio.
- Activate/Deactivate Accommodations for AirbnbThis article guides you through activating your properties, adjusting their settings, and deactivating them if necessary.
- Airbnb - General Configuration
- Airbnb Multi-Account
- Airbnb Multi-UnitThis article explains how properties that share the same photo gallery in the VRMS are published as multi-unit listings on Airbnb through the Avantio Channel PRO.
- Non-Refundable Policy - AirbnbIn this article, you'll learn to apply a non-refundable policy with a reduced price to your Airbnb Advertisements.
- Airbnb Request to BookIn this article you will learn how Airbnb’s Request to Book works in Avantio, how to configure it with a full synchronisation, and what the booking flow looks like.
- Reconnect Account
- Learn About and Choose the Airbnb Pricing Model That Best Fits Your Business
- Airbnb - Reviews
- Accessibility FeaturesIn this article, you will learn how to configure Airbnb accessibility features from the VRMS
- Airbnb Reservation Cancellations by the AgencyIn this article, you will learn how to cancel an Airbnb booking from the VRMS, what reasons can be used for the cancellation, and what penalties will be incurred when…
- Security and PropertyLearn how to apply additional security and property features to your Airbnb listings
- Airbnb - House RulesLearn how your house rules configured in Avantio will be expressed in the Airbnb listing
- Check-in Instructions and Check-out TasksLearn how to apply check-in instructions and check-out tasks to your Airbnb listings
- Listing Issues – Problems with Your AdvertisementsLearn where Airbnb listing issues will be displayed and why
- Airbnb Listing Quality OptimisationIn this article, learn how to optimise your listings and maximise your profits.
- Airbnb Quality DashboardUnderstand and monitor the quality of your Airbnb listings from one place.
- What Syncs with Airbnb - Full Connection
- What Syncs with Airbnb - Partial Connection
- More Revenue, Less Risk: Non-Refundable Rates on AirbnbNon-refundable rates are a simple yet powerful tool to maximize revenue and increase your listing’s visibility in Airbnb search results. Learn why you should apply a non-refundable price in this…
- Activate or deactivate Airbnb accommodations in Channel PROManage when to publish, pause, or adjust your Airbnb listings from a single place, avoiding errors and keeping control of your operations.
- How Manual Edits in Airbnb Affect Avantio SyncIn this article, you’ll learn why some fields stop syncing between Avantio and Airbnb, why Airbnb locks certain fields when edited manually on the portal, and how to unlock them…
- Do you still have listings without bookings on Airbnb?The longer your listing goes without bookings, the less visibility Airbnb gives it. Learn how to activate the algorithm in your favor and get your first booking faster than you…
- Be strategic on Airbnb: apply weekly and monthly discounts through the VRMS 🎯While we continue improving the Discounts and Supplements section in Channel PRO, don’t miss the opportunity to add strategic discounts through the VRMS. Below, we’ll go over the discount options,…
- Improving Compatibility of Discounts and Supplements with AirbnbUnderstand discount and surcharge settings compatible with Airbnb and requirements for synchronization.
- How to Improve the Performance of Your Airbnb ListingsImprove the performance, occupancy, and revenue of your Airbnb properties by optimizing discounts, orphan nights, and listing quality.
- Set Up and Manage Airbnb Payments Collected by the PortalLearn to set when Airbnb payments are expected, view net amount, portal fee, guest payment, and automate payment status to "Paid".
Booking.com
Learn how to manage and optimize your connection with Booking.com to control synchronization, commercial terms, and the performance of your Accommodations.
- Booking.com - Commercial InformationIn this article, learn what Booking.com is, what you need before connecting with Avantio, and key points about its business operation.
- What Is Synchronized with Booking.com in the Partial ConnectionThis article explains how the partial connection between Avantio and Booking.com works, what syncs from Avantio, and what must be managed ma
- Generate Your Booking.com Legal Entity ID (LEID) from Channel PRO
- Booking.com Activation
- Creating and Managing Contact Information from Channel PRO
- What Is Synchronized with Booking.com via the Content APIThis article explains how the connection with Booking.com via Content API works, its benefits, and how it keeps your info synced for your bo
- What Is Synchronized with Booking.com in the Full ConnectionWith full connection, you can sync prices, content, and rules directly from Avantio—no need to use the extranet. More control, less work.
- Set Up Multiple Rate Plans on Booking.com from Channel PROThis article explains how multi-rate works on Booking.com and how to offer different cancellation options at different prices to boost your
- Set Up Seasonal Cancellation Policies and Custom Release Periods on Booking.comIn this article, learn to set seasonal and custom cancellation policies in Channel PRO, adjusting terms for more flexibility or control.
- Set Up Your Property Profile on Booking.com from Channel PROThis article explains how to set up your property profile in Channel PRO, centralizing key info for guests without using the extranet.
- Sync and Respond to Booking.com Reviews in AvantioThis article explains how to manage your guests' Reviews from Avantio, synced automatically with Booking.com. Read and reply to reviews in o
- Resolving Alerts in the Connection with Booking.comThis article explains how to resolve the most common Alerts when connecting with Booking.com, so you can quickly fix them from Avantio.
- How to Resolve the "CANCELLATION_POLICY_DISCREPANCY" Alert on Booking.comIn this article, learn the cause of the "cancellation_policy_discrepancy" alert on booking.com and how to resolve it properly.
- How to Resolve the "ROOM_OCCUPANCY_DISCREPANCY" Alert on Booking.comIn this article, learn why the “room_occupancy_discrepancy” alert appears on booking.com and how to fix Occupancy differences between Avanti
- Report Changes to Booking.com Bookings from AvantioThis article explains how to update and communicate booking changes to booking.com directly from the VRMS, streamlining your daily managemen
- Frequently Asked Questions About Connecting With Booking.comThis article answers common questions about connecting Channel Pro to booking.com, covering activations, rates, and error handling.
- Set the Maximum Child Occupancy on Booking.com from Channel PROThis article explains how to set your property's capacity in Channel Pro, specifying max adults, children, and paying children to avoid conf
- Booking.com "Single Rate" Connection in Channel PROIn this article, learn what single rate connection with booking.com is, its features, limitations, and whether to keep it or switch to conte
- Activating or Deactivating Accommodations on Booking.com with the Single Rate Connection
- What is synchronized with Booking.com in the Single Rate connectionThis article explains what info syncs and what doesn't with single rate connection between Avantio and Booking.com, to manage your Accommoda
- Booking.com Opportunities
- Booking.com - Activation of Accommodations
- Booking.com Sustainable Program in Avantio
- Avantio as a Connectivity Provider on Booking.comTo link an existing Booking.com Hotel ID to an accommodation in Avantio and activate it in Channel PRO, you must first add Avantio as a conn
- How to get more bookings on Booking.comTo get your first bookings on Booking.com, optimize your availability, complete your listing 100%, and activate promotions that increase your visibility and conversion.
Vrbo
Boost your operations on Vrbo: set up the connection and adjust synchronization and policies to improve visibility, bookings, and revenue.
- Important Tips
- Verify the minimum requirements before connecting to VRBOBefore activating your connection to Vrbo, your properties must meet the mandatory requirements and recommended best practices. This document outlines the minimum conditions required to avoid errors, connection issues, and…
- How to Activate the VRBO Connection in Channel PROThis article explains how to connect VRBO to Avantio's Channel Manager step by step, set up the portal, map accommodations, and avoid delays
- VRBO - Who Are They?
- What is synchronized with VRBO?
- VRBO - Instant Booking
- Custom Cancellation Policies
- VRBO Multi-Account
- Synchronization of Guest Cancellations
- VRBO Reviews
- Strict vs. Flexible Cancellation Policies on Vrbo: Which Generates More Revenue?
- Vrbo - Activation of Accommodations
- How Bookings and Requests Work with VrboUnderstanding and properly managing bookings and requests on Vrbo helps reduce errors, streamline operations, and avoid missed For Sale oppo
Expedia (Content API)
Expedia (Content API)
- Expedia - Business InformationConnecting with Expedia lets you manage your properties & reservations efficiently through Avantio’s Channel Manager. Expedia is part of a large travel group and is one of the world’s leading…
- Understand Key Concepts for Expedia via AvantioAvantio supports integration with Expedia through the Channel Manager via Single rate and Content API connection. Understanding pricing models, reservation methods, and package rates is essential to ensure accurate synchronization.
- Activate and Deactivate Properties on Expedia (Content API Connection)This article explains how to activate and deactivate properties on Expedia from Avantio’s Channel PRO, detailing the available options to create new establishments, link existing properties, and properly manage deactivation.
- Manage What Is Synchronized with Expedia via Avantio (Content API Connection)Avantio sends property information to Expedia through the Content API. The exact data synchronized depends on the portal and the type of property. This article explains what is compatible, mandatory,…
- Connect to Expedia via Content API in AvantioThis article explains how to establish the Expedia Content API connection in Avantio’s Channel PRO, including contract requirements, API partner form submission, required business details, and setup steps for property…
- Migrate Expedia Connection to Content API (Channel PRO)This article explains how to migrate an existing Expedia single rate connection (Channel v1.0) to the Expedia Content API in Channel PRO, including prerequisites, required information, migration steps, limitations, and…
Homes & Villas by Marriott Bonvoy
A curated set of guides to help you set up, manage, and optimize properties on the H&V by Marriott Bonvoy portal while meeting Marriott’s quality and compliance standards.
- Homes & Villas by Marriott Bonvoy - Portal activationThis article explains how to activate the connection between Avantio and Marriott Homes & Villas by Marriott Bonvoy via Channel PRO along with the portal's connection requirements
- Homes & Villas by Marriott Bonvoy - What is synchronizedThis guide explains which elements from Avantio are synchronised with Homes & Villas by Marriott Bonvoy (HVMB), including content, pricing, availability, occupancy rules and payments.
- Livjaza business informationLivjaza is a UAE vacation rental platform that connects professional hosts with travelers looking for verified, comfortable, high-quality stays.
- Livjaza operational informationPractical guide to how the portal works on a day-to-day basis, what is synchronized with Avantio and how prices, discounts and the technical connection are managed.