Secure and tailored access
In Avantio, roles determine which functionalities are available to each user. This differentiation allows teams to work securely and efficiently, as every person accesses only what they need based on their responsibilities.
Available roles and their corresponding views
This page shows how the system interface changes depending on the assigned role. It also serves as a guide to help you decide which roles to grant and which modules to activate for each team member.
Attention to detail
Roles can be combined. This means that the same user can have permissions from different profiles, expanding or limiting the visible modules on their interface.
For example, combining Reception + Planning is useful for teams managing arrivals and availability.
Administrator
Administrator
Full access to the system.
Create and manage users, Suppliers, and advanced Configurations.
Complete control of the Channel PRO and Web modules.
Can delete any profile, including other administrators.
Invoicing
Invoicing
Create and modify invoicing rules.
Issue invoices and Reports.
Create and assign Tourist taxes.
Perform Export data to the Tax Agency.
Supplier payment management
Supplier payment management
Create and edit Supplier payment rules.
View and take actions in the Supplier payments list.
View and take actions in the Operations list.
Consult Booking data linked to a task or payment.
Access Online Check-in data for a Booking.
Access Accommodation data related to a task or payment.
Template and Harmony management
Template and Harmony management
Create and edit system Templates.
Create and edit solutions through Harmony.
View scheduled tasks in Harmony.
Owner management and Settlements
Owner management and Settlements
Create and modify Owner Contracts.
Perform Settlements.
Consult Reports.
Planning
Planning
Planning (view availability): view availability without Booking data.
Planning (view availability + data): view availability including Booking data.
Reception
Reception
View Customers, Bookings, Planning, and Booking Reports.
Consult scheduled Harmony tasks in Bookings.
View the property list.
Create and modify Bookings or Customers.
Manage rates, Occupancy rules, and discounts.
Access Reports for Customers, Bookings, and cleanings.
View the Owners list.
View Templates.
Consult Channel PRO (without management access).
Assign Check-in and Check-out.
View Web configuration (Advertisements, Featured properties, and Reviews).
Create and assign Tourist taxes.
Booking manager
Booking manager
Create and edit properties.
Perform all actions related to Bookings or Customers, including deletion.
Consult and manage scheduled Harmony tasks in Bookings.
Create or modify rates, Occupancy rules, and discounts.
Access all Reports (except Owners).
Add or modify Templates.
Full control of Channel PRO and Web modules.
Modify Company configuration.
Manage the Guest Area.
Manage and view the Staymyway smart lock.
Create and assign Tourist taxes.
Cleaning and services manager
Cleaning and services manager
View cleaning and service Reports.
View and manage Operations.
Consult details about guests, Bookings, and Accommodations.
Revenue Management
Revenue Management
Create and modify rates, Occupancy rules, discounts, and supplements.
SEO
SEO
Manage the SEO of Accommodations and the Web.
Manage Accommodation Categories.
Export data to law enforcement authorities
Export data to law enforcement authorities
Manage exports to the authorities.
Managing by roles in VRMS ensures that each user only accesses the functions necessary for their work. This helps prevent errors, strengthens data security, and improves team organization.
Next step: Review your profile, and if you need to expand or restrict access, ask your administrator to adjust your permissions accordingly.