Secure and tailored access

In Avantio, roles determine which functionalities are available to each user. This differentiation allows teams to work securely and efficiently, as every person accesses only what they need based on their responsibilities.

Available roles and their corresponding views

This page shows how the system interface changes depending on the assigned role. It also serves as a guide to help you decide which roles to grant and which modules to activate for each team member.

Attention to detail

Roles can be combined. This means that the same user can have permissions from different profiles, expanding or limiting the visible modules on their interface.
For example, combining Reception + Planning is useful for teams managing arrivals and availability.

ROLES	PERMISSIONS
ADMINISTRATOR	Access to all software. Create new users and modify their roles. Create new providers Check-in Online configuration.
CLEANING AND SERVICES MANAGER	View and edit Operations Module See cleaning and services reports.
EXPORTS TO STATE SECURITY FORCES AND LAW ENFORCEMENT AGENCIES	Manage exports to the following authorities: National Police / Civil Guard (ES) Mossos d'Esquadra (ES) Ertzaintza (ES) Andorra Police (AD) Servizio Alloggiati (IT)
INVOICING	Create invoice rules and modify them. Issue invoices. Access to billing reports. Tax module Export Model 179 for Spanish Hacienda (only for Spain-based companies)
MANAGEMENT OF PAYMENTS TO SUPPLIERS	Create and edit supplier payment rules View and perform actions on the Supplier Payments list View and perform actions on the Transactions list View task or payment related booking data View online check-in data for a booking View property details of a task/payment
OWNER MANAGEMENT AND SETTLEMENTS	Create and modify the owners contracts. Issue settlements to the owners. See owners reports.

PLANNING (availability and booking data)	See availability in the booking calendar with booking details
PLANNING (only availability)	See availability in the booking calendar (only blocked dates, without booking details)
RECEPTION	See clients, reservations, availability, planning and reservation reports. View the programmed events (Harmony) in the bookings
RESERVATIONS	View accommodations. Register and modify bookings and clients but not permitted to delete them. View the programmed events (Harmony) in the bookings and perform actions See rates, occupation rules and discounts but not permitted to create new ones, modify or delete them. Access to clients, bookings and cleaning reports. See list of owners. See templates but not modify or delete them. See channel manager tab but not manage it. See Web tab (Web configuration/Featured/Offers/Reviews) but not modify. Assign Check-in and Check-out Tax module
RESERVATIONS MANAGER	Create and modify accommodation. Register and modify bookings and clients, including deletion. View the programmed events (Harmony) in the bookings and perform actions See credit card details in PCI Wallet. Register or modify rates, occupancy rules, discounts, etc. Access to all reports except the owners report. Add and modify templates. Manage the Channel Manager. Modify the company’s setup and website setup. Guest Area configuration Manage and see Staymyway smart locks Tax module Marketing Tools
REVENUE MANAGEMENT	Create and change rates Create and modify occupancy rules Create and modify discounts and supplements rules
MANAGE TEMPLATES AND HARMONY	Create and edit system templates Create and edit solutions via Harmony for sending communications View scheduled tasks in Harmony module

Managing by roles in VRMS ensures that each user only accesses the functions necessary for their work. This helps prevent errors, strengthens data security, and improves team organization.

Next step: Review your profile, and if you need to expand or restrict access, ask your administrator to adjust your permissions accordingly.

Set Up Automatic Rules in Harmony for Customers, Owners, and Bookings

Welcome to Avantio: Discover the Structure of Our Software

Optimize Your Revenue Calendar: Learn, Apply, and Improve

Manage users in Avantio: create profiles and assign permissions correctly

Learn about the new invoicing structure in Avantio

Learn about roles in Avantio: manage access and views for each profile

Secure and tailored access

Available roles and their corresponding views