Activate the Importer now to streamline your management

With the import feature, you can bring your accommodations from Airbnb directly into VRMS and manage them all from a single platform. This tool helps you save time, avoid manual errors, and keep your property information up to date across all channels.

Benefits of using the importer

Centralize all your accommodations securely and efficiently.
Avoid manual data entry, reducing the chance of errors.
Import not just basic information, but also images, rules, rates, and modifiers.
Keep your Airbnb and VRMS data consistent with less effort.

⚠️ Remember: you can only connect and import accommodations from Main Host accounts. Co-Host accounts are not supported for imports.

Step-by-step guide to importing your accommodations

The import process is quick and easy, but you need to follow certain steps in the correct order. Below, you’ll find detailed instructions on how to complete the process correctly from the VRMS and Channel PRO.

1. Access the importer

In your VRMS, go to:
Accommodations → More actions → Import

If the Import option is not available, contact our Support team.

2. Select or add your Airbnb account

If you already have Airbnb accounts associated, select the account you want to import from.

If you need to add a new one, click Add an account. You will be redirected to Airbnb to log in and then to Channel PRO to complete the connection.

Recommended: you can also associate the account before starting the import from:
Channel PRO → Airbnb → Configure → Associated accounts → Add an account

Important: before adding an account, make sure you have logged out of any active Airbnb sessions.

👉 If this is your first import, you don’t need to add the account in Channel PRO beforehand. You can do this directly from the accommodation importer interface.

For more information about new accounts and first-time imports, see this article.

Once the account has been added, you can also change its name by clicking on the account and editing the Name field.

3. Choose the accommodations

Select the Airbnb account you want to import from.

You can only import from one account at a time.

By default, the Import all option will be enabled. You can disable it if you prefer to manually select the accommodations you want to import.

⚠️ Only select accommodations that have not been imported previously, as importing them again may overwrite configurations or customizations made in the VRMS.

4. Review the requirements

A window will display the requirements needed to complete the import.

Check that everything is correct and confirm to continue.

5. Choose what you want to import

Select the information you want to import:

Accommodation information (required)
Gallery
Reservations
Occupancy rules
Rates
Price modifiers (%)

6. Start the import

Confirm to start the process.

The system will let you know whether the import has started successfully.

7. Check the status

In the VRMS, go to Processes from the left-hand menu to check the progress and status of the import.

Avoid errors and improve your import process

Although the system guides you through each step, it’s helpful to know the most common mistakes and best practices to prevent them. This will help you maintain a stable connection between your accounts and ensure all information is imported correctly.

Common errors

If you don’t disconnect your “Airbnb” account after importing, conflicts may arise when linking properties in Channel PRO.

Best practices

Always disconnect your “Airbnb” account when the import process is finished. Only when applicable.
Always select ONLY the listings you want to import. Otherwise, the information will be overwritten if the same listing has already been imported.
Check in “VRMS” that the imported information (rates, images, rules) has loaded correctly.
Before finishing the import, make sure you have:
- Selected the correct account.
- Met all import requirements.
- Confirmed the status in the “Processes” section.

With the “Accommodations Importer,” you can save time and reduce errors by integrating your “Airbnb” properties into “VRMS.” Take a few minutes to set everything up correctly and you’ll have a solid foundation to manage all your advertisements from one place.

Next step: review your imported accommodations in VRMS and adjust any details needed before publishing them.

Frequently Asked Questions

What if I have multiple Airbnb accounts?

You need to import one account at a time. If you want to bring in properties from several accounts, repeat the process for each one.

Can I import only part of the information (for example, just images)?

Yes. You can choose which elements to import; however, accommodation information is required and cannot be skipped.

What happens if I don’t disconnect the Airbnb account after importing?

You may experience connection issues when linking your properties in Channel PRO.

How do I know if the import was completed successfully?

Go to the “Processes” section in your VRMS; there you can check the status and see the progress of the import.

Import your accommodations from Airbnb to VRMS with a single click