Centralize the Key Information of Each Property
When managing properties, every detail counts: from the assigned rate to payment conditions or key collection. Gathering all this information in one place makes control easier, prevents errors, and improves operational efficiency.
The “General Data” section within the property file is that reference point. From there, you can view and update the main elements of each property without needing to switch menus.
Content of “General Data”
In this section, you'll find shortcuts to the most relevant parts of your property:
Assigned Rate
Allows you to view the rate linked to the property.Occupancy Rule
Defines the maximum number of guests allowed.Discounts and Supplements
Shows the rules applied to each property.Payment and Cancellation Conditions
Presents the established payment and cancellation policies.Owner
Indicates the owner assigned to the property.Key Collection and Check-in / Check-out Instructions
Direct access to the check-in and check-out rules.Photos and Descriptions
Allows you to review and update the visual content.Contract
Shows the contract associated with the property.Tourist Tax
Indicates the tourist tax configured for the property.Additional and Internal Notes
Facilitates the inclusion of useful comments or reminders for management.Energy Rating
Collects the property's energy information.
Steps to Access General Data
Enter the property file.
Click on the “General Data” tab.
Select the block of information you wish to view or modify.
Before exiting, click “Save” to apply the changes.
Practical Recommendations
Check the assigned rate before activating a property to avoid inconsistencies in the channels.
Keep photos and descriptions updated: they are the first impression for guests.
Correctly configure payment and cancellation conditions to avoid misunderstandings.
Common Errors
Not saving changes: remember to click “Save” after modifying any field.
Ignoring the tourist tax: it may vary by location; review it regularly.
Duplicating occupancy rules or discounts: check the configuration before creating new rules.
Checklist
Before publishing a property, ensure the following sections of “General Data” are complete:
Assigned Rate
Occupancy Rule
Discounts and Supplements
Payment and Cancellation Conditions
Owner
Check-in and Check-out
Photos and Descriptions
Contract
Tourist Tax
The “General Data” section allows you to manage all the structural information of each property from a single place. Keeping it updated ensures data consistency, reduces errors, and improves coordination between owners and managers.
As a next step, we suggest reviewing the occupancy rules and discounts to ensure a complete property configuration.
Frequently Asked Questions
Can I modify the rates from the “General Data” section?
Can I modify the rates from the “General Data” section?
No. In this section, you can only view them. To modify them, access the specific rates section.
What is the difference between additional notes and internal notes?
What is the difference between additional notes and internal notes?
Additional notes may be visible to other users or owners; internal notes are for team use only.
Can I update photos and descriptions from “General Data”?
Can I update photos and descriptions from “General Data”?
From this section, you'll find a direct link, but editing is done in the Photos and Descriptions section.
How can I check if the tourist tax is updated?
How can I check if the tourist tax is updated?
Review local regulations and make sure to update that field periodically in the property file.
What happens if I don't assign an owner to the accommodation?
What happens if I don't assign an owner to the accommodation?
The record will be incomplete and could cause issues in the management of bookings or contracts.