When managing accommodations in Italy, you may be required to send monthly statistical data of your guests to ISTAT. This requirement, requested by the regions through their tourism portals, is essential: it allows you to comply with regulations, contribute to the official collection of tourism statistics, and, most importantly, avoid penalties.
With Avantio, you can do this easily and securely, without wasting time.
What is ISTAT data export
The National Institute of Statistics collects data related to the movement of customers in tourist accommodations (hotels and non-hotels) throughout the national territory.
Each month, accommodations must send a file with the data of all guests who have stayed, following the rules set by each region.
Avantio allows you to generate and export these files in the required format, reducing the risk of manual errors.
Advantages of using Avantio
Automatic direct submission to the regional portal.
Option to download the file for manual insertion.
Immediate control of possible errors in the information.
Centralized archive of all exports made.
Compatible regions
Currently, ISTAT export from Avantio is available for the following regions and provinces:
Lombardia (Ross1000) → https://www.flussituristici.servizirl.it/Turismo5/
Piemonte (Ross 1000) → https://piemontedatiturismo.regione.piemonte.it/
Marche (Ross 1000) → https://statistica.turismo.marche.it/
Basilicata (APT Basilicata)
Emilia-Romagna (Ross 1000) → https://datiturismo.regione.emilia-romagna.it/
Abruzzo (Ross 1000) → https://app.regione.abruzzo.it/Turismo5/
Veneto (Ross 1000) → https://flussituristici.regione.veneto.it/
Liguria (Ross 1000)
Calabria (Ross 1000) → https://sirdat.regione.calabria.it/
Sardegna (Ross1000) available from 04/03/23 → https://sardegnaturismo.ross1000.it/login .
Compatible provinces of the Tuscany region:
Firenze
Prato
Pistoia
Attention to details: submission is only possible until the 5th of the following month. After this date, data from the previous month will no longer be accepted.
Required data
Each export must contain:
Complete guest data (first name, last name, date and place of birth, gender, address, identity document and number).
Check-in and check-out dates.
Type of guest (individual, head of family, group leader).
Stay information (available rooms and beds, occupied rooms, tourist tax, type of tourism, means of transport).
👉 If a reservation covers two different months, it must be included in both.
Initial configuration
Access the accommodation file in Administrative Management.
Enter the ISTAT Apartment Code provided by your region's portal (it is different from the Questura ID).
Go to Export data > ISTAT > Configuration.
Set up the username and password for your regional portal. Multi-user: an additional option is available that allows you to set up an additional username and password and associate it with an accommodation or group of accommodations.
Create a new export
Go to Export data > ISTAT > New export.
Select New export.
Apply the necessary filters (accommodation, building/complex, check-in dates) and click the “next” button.
After clicking «Next», errors that need correction will be displayed.
Completed exports
All exports sent or downloaded remain available in the history under the Completed exports option.
In the list of completed exports, it will be possible to view the export date, the name of the export, and the status (whether it has been sent to the guest portal or not). From here, it is also possible to delete an export, download it, or send it.
Common errors
Confusing the ISTAT code with the Questura code: both must be entered, but they are different.
Uploading the .ZIP file directly without unzipping it: the regional platform will flag an error.
Not respecting the deadline of the 5th: the data will no longer be accepted.
Quick checklist
I have correctly entered the ISTAT Apartment Code.
I have set up the username and password for the regional portal.
I have checked that the accommodation is active in Avantio.
I have reviewed that the mandatory guest data is complete.
I have sent or uploaded the files before the 5th of the following month.
Main benefit
With just a few clicks, you fulfill a legal obligation, avoid errors, and save time. Once the system is set up, ISTAT export becomes a quick and reliable process.
Useful resources
Frequently Asked Questions
What happens if I send the data after the 5th?
The platform will not accept it, and you will have to report it manually to your region.
Are the ISTAT code and the Questura code the same?
No, they are different codes. You must enter both to complete the exports correctly.
Can I correct a file that has already been sent?
Yes, but only through the regional platform, not from Avantio.
What happens if a guest stays over two months?
The reservation must be included in both monthly reports.
How do I know the export was successful?
You will see a confirmation message on the regional platform, and the export will be recorded in the "Completed Exports" history.