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Manage What Is Synchronized with Expedia via Avantio (Single rate Connection)

This article explains what data is synchronized between Avantio and Expedia using the single rate connection. It clarifies which information updates automatically and which must be managed manually.

Written by Sandra Álvarez
Updated over 3 months ago

Note: This article specifically refers to the single rate connection. For the Content API connection, data synchronization may differ Manage What Is Synchronized with Expedia via Avantio (Content API Connection)

Data Compatible with Synchronization (single rate connection)

The following elements are automatically synchronized from Avantio to Expedia via the single rate connection:

  • Prices per accommodation

  • Availability

  • Minimum stay

  • Bookings via Web Services

  • Cancellation of reservations

  • Online bookings

  • Modifications to existing reservations

Data Not Compatible with Synchronization (single rate connection)

The following elements are not synchronized via the single rate connection and must be managed separately:

  • Photos

  • Property descriptions and features

  • Discounts and supplements (see Important Notes)

  • Permitted check-in and check-out dates

  • Permitted hours of entry

  • Extra services

  • Real-time price calculation

  • Real-time availability check


Supported Currencies

Avantio currently supports the following currencies for Expedia via the single rate connection:

  • BRL, CHF, EUR, GBP, USD, CLP, COP, CUP, ILS, JPY, MXN, SAR, AED, RON, XPF, SEK

Other currencies can be added on request. Contact our Customer Experience team for assistance.


Important Notes

  • Discounts and supplements will not be synchronized automatically via the single rate connection. Avantio VRMS can only send one base rate to Expedia.

  • To apply additional rates (e.g., non-refundable rates, supplements), these must be added manually and recalculated from the base rate. Your Expedia Account Manager will handle this setup before the connection is active.

  • Simple percentage discounts are synchronized automatically.

    • Example: A 30% discount applied between May 12–20.


Key Points

  • This article refers to synchronization via the single rate connection.

  • Avantio synchronizes core reservation and pricing data with Expedia.

  • Some property details and advanced pricing rules must be managed manually.

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