What can the owner view and manage in the Intranet?

The Owner Intranet provides each owner with access to key information about their property, bookings, and performance. As a management agency, it's essential to correctly define the permissions you grant, so they only see and manage what's relevant to them.

Access and permissions: the first thing you need to define

For an owner to use the Intranet, access and permissions must be configured beforehand. This ensures they will only see authorized information and, in certain cases, can perform basic actions.

For more details on how to grant access to the Owner Intranet, check the following article.

Available permissions and functionalities

Each section of the Intranet has different permission levels (view, edit, create) that enable specific actions:

Calendar / Planning

Availability – View → See owner bookings and availability.
Availability – Create → Create and delete own bookings, as well as view availability.
Under Request Periods → Create bookings for under request periods.

Accommodations and photos

View → See accommodations and photo galleries.
Edit → Modify accommodations and photo galleries.
Create → Create new accommodations and galleries, as well as modify existing ones.

Settlements

View → See list and details of settlements, with download option.

Invoicing

View received → View and download received invoices.
View issued → View and download invoices issued in their name or to the guest.

Rates

View → See rates.
Edit → Modify rates.

Reports

View → Access monthly occupancy and net profit reports.

Bookings

Status → View only statuses authorized by the agency (default: confirmed, paid, and owner).
Price → Show or hide amounts according to the assigned permission.
Rent minus commissions / increments → View net amounts according to contract and portal configuration.
Total → View amount with extras included.

Booking panel / Additional information

Occupancy graphs and booking trends.
Booking source portal.
Customer information: email, phone, name.
Customer documentation: name, document number, nationality.

Visible sections in the Intranet

Dashboard: overall view of performance and occupancy.
Planning: calendar, availability, and personal blocks.
Settlements and invoicing: payments and invoices.
Accommodations and photos: viewing and management.
Bookings and customer information: booking status and authorized data.
Rates: price management.
Reports: key statistics.
Unified Inbox: centralized communication.
Notifications: configuration of types of alerts they wish to receive.

Practical tip

If you want to see the Intranet from a real owner's perspective, create a test accommodation and owner using an email that hasn't been used in Avantio yet.