Centralize, simplify, and build trust
Managing accommodations means keeping owners informed and giving them access to key data. With the Owner booking Intranet, you not only reduce inquiries and repetitive tasks, but also build relationships based on transparency, control, and security.
What is the Owner booking Intranet and why is it so useful?
The Owner booking Intranet is a platform designed for your owners to consult and manage all relevant information about the accommodations you manage. It's a space that centralizes everything needed and allows your agency to save time on repetitive tasks, with the advantage of flexible transparency, as your agency decides what level of information to share with each owner and can adjust it at any time. At the same time, owners enjoy the peace of mind of having information always available.
At a glance, the owner can access:
Their accommodations: details and features of each property.
Bookings: clear tracking of occupancies.
Settlements: updated payment information.
Management reports: performance and key data.
Main benefits
Agency time optimization: by concentrating information, inquiries and manual tasks can be reduced.
Total control of transparency: the agency defines from the start what information each owner can see and, if desired, can modify this level of access at any time.
Direct owner management: supervision and self-management of certain key aspects, under the parameters set by the agency.
Centralized information: everything in one place, accessible at any time.
Smoother communication: optimizes interaction between your agency and the owners.
Step by step: how to grant access to the Owner booking Intranet
Setting up access to the Intranet for your owners is a simple process you can do as follows:
Access the owner's profile (if it's not created, check this article).
Click on "Edit."
Go to the "Intranet for owners" section.
Activate the "Activate Intranet" option.
Enter the owner's unique email in the user field.
Assign the access permissions you want to grant.
Attention to details
Each owner must register with a unique email, as in Avantio the same email can only be used once throughout the system.
That email cannot already be linked to another company using Avantio.
If the email is already registered in our system, the system will prompt you to enter a different one.
In such cases, it is recommended to use a different email or, alternatively, ask the agency where that email was originally used to remove it from their account.
Account Security – 2FA Configuration for Owners
It is possible to configure two-factor authentication (2FA) also for owner profiles from the company configuration module.
When enabling this option, you can choose between two configuration types:
Mandatory (recommended): all owners will be required to use 2FA to access.
Optional: each owner can decide whether or not to enable the secure connection.
What happens if the configuration is optional?
In this case, each owner will need to confirm a secure connection every time they access from a different IP address.
The process is as follows:
The owner enters their login credentials.
A message appears on the screen indicating that an email has been sent to confirm the secure access.
3. The owner receives the email and must click on “Confirm secure connection”.
4. Once the connection is confirmed, the access will be validated and the owner will be able to access the account normally.
This measure adds an extra layer of security and helps protect the account against unauthorized access.
Permission configuration
You decide what each owner can see or do in their Intranet. Just view bookings? Also modify data?
To delve deeper into the configuration of each permission, we recommend checking this article.
Useful tip
Start with basic permissions and expand them only if necessary.
Best practices
Initially configure with restrictions and then relax them based on trust or agreements.
Registering an owner in the Intranet means more control, more transparency, and fewer complications. With this setup, you centralize information, facilitate communication, and optimize your daily operations.
Now that your owners have access, you'll see how the relationship improves and the management of your agency is simplified.
Frequently Asked Questions
Can I use the same email address for multiple owners?
Can I use the same email address for multiple owners?
No, each owner must have a unique email address that will serve as the access email to the Intranet. This ensures security and the correct identification of each account.
What should I do if an owner's email is already registered in Avantio by another agency?
What should I do if an owner's email is already registered in Avantio by another agency?
You will need to ask the owner to provide a different email address or request the previous agency to delete the account associated with that email. Avantio cannot delete users from other agencies; the management must be direct between the owner and the agency where the email was registered.
Is it possible to set different permission levels for each owner?
Is it possible to set different permission levels for each owner?
Yes, once access is created, you can assign and customize what information each owner can view or modify within their Intranet, adapting it to your needs and agreements with them.
Can an accommodation have more than one owner in the system?
Can an accommodation have more than one owner in the system?
Yes, the system allows adding a co-owner in the accommodation's profile. However, this information is for reference only: the co-owner is not included in the settlement or invoicing processes (nor self-invoicing), which are managed only with the main owner. It is also not possible to grant Intranet access to the co-owner of an accommodation.