Important: This article applies specifically to the Expedia Single Rate connection. If you are using the Expedia Content API connection, the activation process is different.
Before you start
Before connecting Expedia in Avantio, you must have an active commercial agreement with Expedia.
The initial registration and commercial setup are managed directly with Expedia. Avantio cannot complete this process on your behalf.
Temporary requirement: Before connecting Expedia in Channel PRO, contact the Customer Experience team to request the activation of the Connect button. The button is currently disabled by default.
1. Register with Expedia
If you are not already an Expedia partner, register through Expedia Partner Central and provide your company and accommodation details.
This starts the process of becoming an Expedia partner.
2. Contact Expedia about your connectivity
After registering, an Expedia representative will contact you.
Let them know from the beginning that you want to connect your accommodations to Expedia through the Avantio Channel Manager and that you will use the Single Rate connection.
This information is important so Expedia can prepare the appropriate configuration for your properties.
3. Complete the commercial agreement
Work with your Expedia representative to review and sign the required commercial agreement.
You must have an active agreement with Expedia before completing the connection in Avantio.
4. Complete the Expedia-side configuration
Expedia will configure the necessary settings on their side and provide the information required to connect your properties.
Make sure you have the relevant Hotel IDs available before proceeding with property activation in Avantio.
Connect Expedia in Channel PRO
Once you have completed the Expedia requirements, you can connect the portal in Avantio.
Temporary requirement: The Connect button for Expedia is currently disabled by default. Before you can connect Expedia, you must contact the Customer Experience team and request that the Connect button be enabled for your account.
Once Customer Experience has enabled the button:
Go to Channel PRO in Avantio.
Click on Channels.
Find Expedia in the list of available portals.
Click Connect.
Review the connection information displayed in the window.
Confirm that you have an active commercial agreement with Expedia and that you have read and accepted the applicable terms by selecting the corresponding checkboxes.
Click Connect to complete the portal connection.
Once connected, Expedia will appear among your connected channels in Channel PRO.
Important: Connecting Expedia to Channel PRO does not activate your properties automatically. Each property must be activated separately and mapped to the corresponding Expedia Hotel ID, Room ID, and Rate Plan ID.
For the property activation process, see Activate or deactivate properties on Expedia via the Single Rate connection.
Important: The Connect button only needs to be enabled once for the connection process. If the button appears disabled, contact Customer Experience before continuing.
Optional: Configure a price increase
If you want to apply a price increase to Expedia:
Click Configure under Expedia.
Enter the required price increase.
Click Save to apply the configuration.
FAQs
Can I connect Expedia in Avantio without an active commercial agreement?
Can I connect Expedia in Avantio without an active commercial agreement?
No. You must have an active commercial agreement with Expedia before completing the Expedia connection in Channel PRO.
Does connecting Expedia automatically activate my properties?
Does connecting Expedia automatically activate my properties?
No. Connecting the Expedia portal in Channel PRO only establishes the connection between Avantio and Expedia. You must activate and map each property separately using its corresponding Expedia information.
Which connectivity provider should I select in Expedia?
Which connectivity provider should I select in Expedia?
For the Single Rate connection, select AVANTIO BASIC.
Do not select AVANTIO PRO. This provider is used for the Content API connection.
How are Expedia bookings received?
How are Expedia bookings received?
Expedia bookings through the Single Rate connection are received as Instant Bookings.
Who should I tell that I want to use Avantio as my Channel Manager?
Who should I tell that I want to use Avantio as my Channel Manager?
Tell the Expedia sales representative handling your account that you want to connect your properties through the Avantio Channel Manager using the Single Rate connection.
How does Expedia's commission work?
How does Expedia's commission work?
Expedia applies a commission to confirmed bookings according to the commercial terms of your agreement with Expedia.