Advantages
Reliable forecasts: The estimated payment date is adjusted according to Airbnb’s actual payout cycle, giving you an accurate picture of your cash flow.
Clean reconciliation: Avoid discrepancies between your forecasts in the VRMS and the actual bank deposits.
Automated operational work: Reduce manual tasks by allowing the system to automatically update the payment status.
When should you use this feature?
When Airbnb handles guest payments, the money isn’t transferred to your account immediately—it usually takes a few days after check-in.
You should use this feature when you want to adjust the estimated payment date for your Airbnb bookings based on the number of days after check-in it takes for the portal to transfer the funds, ensuring accurate cash management.
Before you start
It’s a good idea to check the following first:
That you have an Administrator profile, Bookings Manager (edit), Bookings (view) in the Channel PRO configuration, and profiles with access to payment management.
The average number of days it usually takes Airbnb to transfer funds to your regular bank account after guest check-in.
It’s also recommended to check if your company uses the French accounting system, as this module is fully compatible with that regulation.
Follow these steps
1. Go to the configuration section by navigating to Channel PRO → Airbnb Portal → Payment Configuration (or Advanced Configuration if you want to apply it individually by property).
2. In the “Payments managed by Airbnb” section, enter the number of days after check-in for the payment to be estimated.
3. If you want the system to handle this automatically, enable the “Mark as paid automatically” option.
4. Click Save to confirm the configuration (the system will require that the accommodations’ calendars are properly synced).
Expected result
Once configured, a temporary adjustment will automatically be applied to new Airbnb payments. You can review the impact in VRMS → Pending Payments List, where the estimated payment dates will be calculated using the set formula (Check-in + N days).
Recommended next steps
After saving the configuration:
Check the Pending Payments List to make sure the new “Payment Date” column and the breakdown of net amounts have been correctly applied to new bookings received.
Monitor the impact of automatic status changes over the next few days and adjust your strategy or the number of days set if needed.
Main fields and options
Payment date: Reference column in the list showing the calculation (Check-in + N days) and visually displaying the days remaining until due.
Payment amount (Net): Shows the exact amount the agency will receive from Airbnb after the portal’s commission is deducted.
Portal commission: Shows the Airbnb commission specifically associated with that booking.
Payment amount: Indicates the total gross amount originally paid by the guest.
Automation icon: Visual symbol in the lists for bookings with automatic payment enabled.
Limitations and considerations
Keep in mind:
This feature is not retroactive; it will only affect new or modified bookings created after the change is activated.
For all Airbnb bookings where this adjustment is enabled, the payment method will automatically be set as Bank Transfer.
The automation option to mark as paid cannot be enabled if the number of days field is left empty.
Before making bulk changes, always check that the days field is not empty, as the system will otherwise keep the old behavior by default (Payment Date = Booking Creation Date).
Best practices
Set simple, easy-to-review rules based on your actual average bank deposits.
Avoid setting too many individual exceptions by property if you can standardize payment days at the general Channel PRO level.
Check the result in the Pending Payments List after saving and make sure the status changes correctly to "Paid".
Regularly review your strategy based on demand and the portal’s payout times.
Practical example
An agency sets up in Channel PRO that Airbnb payments are usually received 3 days after check-in and enables the mark as paid automatically option.
A new booking comes in with a total of €100 paid by the guest and an Airbnb commission of €20. The check-in is on 10/10/2026.
In the pending payments list, the Payment Date will show as 13/10/2026.
The list will break down the net Payment Amount as €80.
On 13/10/2026, the system automatically changes the status to Paid, moving the €80 net entry to the received payments list without any manual action from the agency.
Common errors
• The rule isn’t applied: Check that the number of days field in the payment configuration isn’t empty; otherwise, the feature is considered disabled.
• The payment status doesn’t change automatically: Make sure the “Mark as paid automatically” switch is enabled (it’s off by default).
• The configuration affects incorrect amounts: Check the portal commission saved in the booking, as the amount moved to received payments is the net (Total minus Commission).
• The result isn’t as expected for bookings made before configuration: Check the system limitations; the feature is not retroactive and does not affect bookings prior to activation.
If something isn’t working
If the feature isn’t working as expected, check these points before contacting customer support:
Make sure the payment days configuration is saved in Channel PRO.
Check that the booking was created or modified after the feature was activated.
Review the Payment Date column, the breakdown of amounts, and the assigned payment method (Bank Transfer).
Check if there’s any advanced rule for a specific property that might be overriding the general configuration.
Refresh the page and check the result again.
If the problem persists, contact our customer support team and include screenshots, the name of the affected property, the reference for the affected booking, and the dates when the payment should have been applied.
Frequently asked questions
What happens to the original booking record when the payment date is changed in the list?
What happens to the original booking record when the payment date is changed in the list?
The main booking record is not changed at all; it will always show the total amount paid by the guest and the original booking creation date.
How is the payment date column displayed for other portals that also handle payments themselves?
How is the payment date column displayed for other portals that also handle payments themselves?
For other integrated portals with portal-managed payments, the payment date column replaces the days details with the standard info text “Portal dependency”.
When a payment is marked as "Paid", what amount is recorded in the received payments list?
When a payment is marked as "Paid", what amount is recorded in the received payments list?
Only the net payment amount (the guest’s total minus the Airbnb commission) is recorded, which is the actual money deposited in your bank.