Property Manager Requirements
To be eligible, the property manager must:
Professionally manage at least 35 private properties with 1+ bedrooms.
Provide 24/7 local support, professional cleaning, and maintenance.
Keep calendar availability and pricing up to date at all times.
Demonstrate a track record of reliability, safety, fast response times, and customer satisfaction.
Minimum Property Requirements
Each property must include:
High-speed Wi-Fi, a TV, and a fully equipped kitchen.
Premium bedding and towels, plus bathroom amenities.
Complete physical address: street, city, country, and number.
Full property description.
Clearly stated cancellation policy.
High-resolution photos:
Minimum 800x500 pixels
At least 1 MB file size
At least one photo per room and one of the exterior
Minimum of 5 amenities per property.
Connection and Listing Requirements
Properties must support instant booking with real-time confirmation.
No links, references, or mentions of the manager’s website or brand are allowed, as bookings are made directly through H&V by Marriott Bonvoy.
Guest Communication
Marriott may request adjustments to emails sent by the manager to ensure every booking contains all necessary information. Adjustments should be applied whenever possible according to H&V guidelines.
Key Points
Properties must maintain premium standards and professional service.
Information, availability, and pricing must sync correctly from Avantio.
Any non-compliance may prevent publication or result in deactivation.