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Homes & Villas by Marriott Bonvoy — Business Information

Homes & Villas by Marriott Bonvoy is a premium and luxury vacation rental programme. This article provides an overview of the portal, key benefits for property managers, supported markets, destination types, and contact points for onboarding and support.

Written by Sandra Álvarez
Updated over 3 months ago

Portal Overview

Homes & Villas by Marriott Bonvoy launched in 2019 to bring Marriott’s 95+ years of hospitality expertise into the short-term rental industry.

Properties are managed exclusively by professional property managers and must meet quality criteria including:

  • Professionally cleaned homes

  • 24/7 guest support

  • High-speed Wi-Fi

  • Premium linens & amenities

🏠 180,000+ professionally managed homes
🌍 Presence in 80+ countries / 10,000+ destinations
⭐ Fully integrated into the Marriott Bonvoy loyalty programme


Benefits for Property Managers

Benefit

Description

🌎 Reach a high-intent audience

Access 220+ million Marriott Bonvoy members, many booking using loyalty points at no cost to the host.

💎 Better booking quality

Longer stays, higher ADRs, and guests aligned with premium-level expectations.

🏆 Brand elevation

Association with Marriott increases credibility, positioning, and trust for both owners and guests.


Supported Markets

Region

Key Countries

North America

US, Canada

Europe

France, Spain, Portugal, Italy, Switzerland, Germany, Netherlands, UK + more

Middle East

United Arab Emirates

Africa

South Africa, Kenya, Morocco, Mauritius

Asia-Pacific

Thailand, Japan, South Korea, Australia, New Zealand + more

Caribbean & LATAM

Mexico, Costa Rica, Brazil, Caribbean Islands, Colombia + more


Destination Types

Supported accommodation types include:

  • City stays

  • Beach & Coastal

  • Ski destinations

  • Rural escapes

  • Golf destinations

  • Lakefront stays

  • Pet-friendly properties

  • Long-stays

  • Castles & historic manors


Support Type

Details

Account Management

Assigned after the first month of partnership for continuous performance guidance.

Ticketing System

New centralised support system — track tickets and routing automation for efficient resolution.

Customer Care Team

Phone support available for urgent reservation-related enquiries.


Sales & Partnership Contacts

Purpose

Contact / Link

Apply to publish listings

HVMB Partner Launchpad form

Onboarding (US & Canada)

Laurie Klapacz — [email protected]

Onboarding (International)

Steffan Maagefelt — [email protected]


Before connecting to Homes & Villas by Marriott Bonvoy

1. Complete the interest form on HVMB Partner Launchpad.

2. The Customer Experience team will contact you.

3. Once participation is approved, you can list your properties and start receiving bookings.


How Homes & Villas by Marriott Bonvoy commission works

Homes & Villas by Marriott Bonvoy (HVMI) applies a 15% commission on rental + final cleaning.


Homes & Villas by Marriott Bonvoy accepted currencies

H&V by Marriott supports all currencies in the Avantio VRMS but payouts will be done in USD.


Success Story

  • ThinkVilla (Greece): by partnering with Homes & Villas by Marriott Bonvoy and Avantio, achieved a 20% growth in repeat bookings and established itself as a leader in luxury villas.

Homes & Villas by Marriott Bonvoy represents a unique opportunity for premium property managers looking to increase their visibility, attract high-level guests, and strengthen their brand under the prestige of Marriott.


Frequently Asked Questions

Can I list individual properties or only through professional managers?

Only professional managers can partner, as Marriott guarantees high service standards.

Can guests pay with Marriott Bonvoy points?

Yes, members can redeem points instead of paying with money, at no cost to the manager.

What type of properties work best on the platform?

Complete and premium homes, such as villas, luxury apartments, charming rural houses, or unique accommodations like castles.

How long does it take to activate the account?

The onboarding team usually contacts within a few days after receiving the form, and an account manager is assigned approximately within a month.

In what language is the manager portal available?

It is currently available only in English.

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