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Control the Availability of Your Accommodations with Calendar Blocking States

Use statuses like "Blocked" and "Stop sell" to manage availability precisely, avoid unwanted bookings, and keep your calendar updated.

Written by Sandra Álvarez
Updated over 5 months ago

Securely Block Dates with the "Warranty/Exclusivity" Status

Sometimes, you need to reserve dates without a formal booking confirmation yet, or you might want to allocate a full period to a tour operator you work with. In both situations, the "Warranty/Exclusivity" status is the ideal tool to maintain calendar control and avoid overlaps.

What is the "Warranty/Exclusivity" Status

When you apply this status in the planning, the system automatically blocks the selected dates. Like other booking statuses, it is reflected in the calendar and prevents new travelers from booking during that period.

Common Use Cases

Case 1. Booking Pending Confirmation

If a tourist shows interest but needs a few days to decide, you can apply the "Warranty" status to temporarily block the calendar until they confirm.

Case 2. Periods Allocated to a Tour Operator

When you allocate dates to a tour operator or partner agency, mark those days as "Exclusivity." This way, you can differentiate these periods from other blocks and have a clearer view of availability.

Helpful Tip

  • Difference between Warranty and Exclusivity: use "Warranty" for bookings under negotiation and "Exclusivity" for allocations to tour operators.

  • Set a deadline: avoid having a Warranty status remain active indefinitely if the tourist does not confirm.

  • Communicate the blocks to your team: this way, everyone will know if it's an exclusive period or a pending booking.

Best Practices

Before applying this status, make sure to:

  • Select the exact period you want to protect.

  • Choose correctly between Warranty or Exclusivity.

  • Inform the traveler or tour operator of the deadlines to confirm or release the booking.

Apply the "Blocked" and "Stop Sell" Statuses in the Calendar

In some cases, a property must be temporarily unavailable, either due to maintenance tasks or strategic decisions with the owner. For these situations, the "Blocked" and "Stop Sell" statuses allow you to easily control availability.

What are the "Blocked" and "Stop Sell" Statuses

Both statuses block the calendar, but they are applied in different contexts. The key is to choose the right one according to your needs.

"Blocked" Status

It is used for short and specific periods when the property cannot be booked.


Example: repairs, maintenance tasks, or deep cleaning.

"Stop Sell" Status

It is intended for situations of greater uncertainty when you do not want to receive long-term bookings.


Example: doubts about the continuity of management with an owner.

How to Apply These Statuses in the Calendar

Blocked Status

  1. Access VRMS → Planning, locate the property in the list, and right-click on a day in the calendar.

  2. Select "Block period."

  3. Define the dates you want to block.

  4. Click "Save."

The period will appear in the planning (with its assigned color) and in the bookings list under the "Unavailable" status.

"Stop Sell" Status

  1. Access "Planning," locate the property in the left sidebar, and right-click on it.

  2. Select "Close sales."

  3. Choose one of the two available options:

    • From today onwards: blocks the calendar indefinitely.

    • Specific period: blocks only between the dates you specify.

To reopen sales, right-click on the property and select "Open sales."

Helpful Tip

  • Use "Blocked" only for brief and defined periods, avoiding confusion in availability.

  • Apply "Stop Sell" only when there is real uncertainty about the management or future of the property.

  • Periodically review the calendar statuses to avoid unnecessary blocks that limit your sales.

Best Practices

Before applying one of these statuses, check:

  • That you correctly identify the reason for the block.

  • That you choose the appropriate status ("Blocked" or "Stop Sell").

  • That you define the dates precisely.

  • That you inform the owner if applicable.

Now that you know how and when to use the "Warranty/Exclusivity," "Blocked," and "Stop Sell" statuses, apply them wisely to keep your calendar organized and your sales under control. Correct use of these statuses will prevent unwanted bookings and provide you with more secure and efficient management.


Frequently Asked Questions

Is the "Warranty/Exclusivity" status shown on sales portals?

No. This status is internal and is not published on external channels.

What happens if the tourist does not confirm the booking within the agreed timeframe?

You will need to remove the Warranty status to free up the calendar and allow new bookings.

Is the "Warranty" status equivalent to a pre-booking?

Not exactly. A pre-booking implies a step closer to confirmation, while "Warranty" only blocks dates without financial commitment.

Can an existing exclusivity be modified in the calendar?

Yes, you can edit the period directly from the planning and adjust the dates according to the agreement with the tour operator.

What is the difference between the "Blocked" status and an owner booking?

The "Blocked" status is used for internal tasks, such as maintenance or repairs, while an owner booking reflects the occupancy of the accommodation by the owner or their acquaintances.

What can I do if I block a period by mistake?

You can edit or delete the block directly from the planning, adjusting the dates as needed.

Does the "Stop sell" status affect connected portals?

Yes. While it is active, the accommodation will not receive bookings on the synchronized portals.

Can I apply "Stop sell" to just a specific channel?

No. This status blocks the entire accommodation on all connected channels.

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