Available Connection Types with the Content API
There are two types of connection with the Content API:
Full connection: both rates and availability, as well as content (photos, services, features, etc.), are synchronized.
Partial connection: only rates and availability are synchronized, while content is managed directly from the Booking.com extranet.
👉 Before activating the connection, you need to choose one of these options, but you can always request a change later from our team. The connection type is set at the account level, not per property.
What Information Is Synchronized
Avantio sends all your VRMS information to Booking.com. However, what is ultimately published on the portal depends on the compatibilities of the Content API.
The data that is typically synchronized includes:
Availability and rates
Cancellation policies
VAT and other configured taxes
Property information (photos, services, Extras)
Stay conditions
Frequently Asked Questions
Can I switch from a partial to a full connection later?
Yes, but this can't be done from Channel PRO. You'll need to request it from the Customer Support team.
Can I set different connection types for each property?
No, the connection type with Booking.com is set at the account level.
What happens if I don't set up VAT correctly?
There may be discrepancies between the prices shown in Avantio and those displayed on Booking.com.
Are guest Reviews also sent?
Yes, but responses are always managed directly in the Booking.com extranet.
Conclusion
The Booking.com Content API lets you centralize the management of rates, availability, and content from Channel PRO. Choosing the right connection type and setting up the initial parameters correctly is key to ensuring smooth synchronization.