A global payment solution that simplifies your daily operations
When managing bookings, the last thing you need is payment complications. With Planet, natively integrated into Avantio Payments, you can accept payments in multiple currencies and through popular international methods. Everything is fully transparent, with no hidden fees, and your guests can pay easily and securely.
What is Planet and how does it help you?
Planet is a payment platform integrated with Avantio, designed to provide a seamless experience for both you and your guests. Its main advantage: your customers pay in their local currency, and you receive the funds directly into your account—no need to worry about conversions.
Key benefits
Advantage | Detail |
Native integration | Everything in one place, no external tools needed. |
Full automation | Compatible with Avantio Payments workflows. |
Payments in local currency (MCP) | Guests can pay in their local currency. |
Alternative payment methods | Apple Pay, Google Pay, PayPal, among others. |
Clear and transparent rates | No activation, maintenance, or hidden fees. |
Direct support | Accessible from your Avantio panel. |
Activation and onboarding process
The Avantio Payments activation process is guided and transparent—our specialists will assist you every step of the way.
Step 1. Receive the commercial proposal
Step 1. Receive the commercial proposal
Our sales team prepares a proposal tailored to your business profile.
You review the pricing structure and MCP (Multi-Currency Processing) benefits.
Once the contract is signed, your onboarding officially begins.
Step 2. Prepare the documentation
Step 2. Prepare the documentation
Gather and provide the required documents:
Company registration details (legal name, CIF/NIF, address, email, phone, company type).
Incorporation date and proof of registration.
Details of owners with more than 25% ownership and their participation percentage.
Identification documents and proof of address.
Bank statement with IBAN, BIC, and account holder.
SEPA form: confirmation of the IBAN for compliance purposes.
Operational data: percentage of online/in-person transactions, estimated refund or chargeback volume, maximum booking value from the past year, and main cancellation policy.
Step 3. Review and validation
Step 3. Review and validation
Avantio’s specialists analyze the submitted documentation.
A risk assessment is carried out, and your account profile is completed.
Step 4. Configure Avantio Payments
Step 4. Configure Avantio Payments
In live sessions with our experts, you will:
Complete the setup of payment automations.
Access back-office platforms to monitor and manage transactions.
Fully integrate Avantio Payments with the rest of the system, ensuring smooth management from day one.
Best practices
To ensure a smooth and delay-free process, review this checklist and make sure you have everything ready before you begin:
I have received and reviewed the commercial proposal.
I have signed the contract to start the activation process.
I have prepared the company’s legal and banking documents.
I have gathered the details of owners with more than 25% ownership.
I have verified that my bank statement and SEPA form are complete.
I have clear information about my operations (online/in-person transactions, cancellations, chargebacks, etc.).
Adopting Planet as your payment partner not only simplifies daily operations but also prepares you to compete in an increasingly global and demanding market.
By offering your guests the ability to pay using their preferred method and currency, you enhance satisfaction and encourage repeat bookings. Meanwhile, the implementation of automated and auditable processes strengthens internal control and ensures compliance with international regulations—without adding complexity for your team.
To start using Planet in Avantio Payments, contact your Account Manager for more details about the platform.
Frequently Asked Questions
What happens if I switch from another provider to Planet?
What happens if I switch from another provider to Planet?
Tokenized cards from your previous provider are not transferred automatically. You’ll need to charge those guests outside the system or request their card details again to tokenize them in Planet.
What is Planet’s commission rate?
What is Planet’s commission rate?
Our sales team will provide you with a personalized proposal tailored to your business profile.