Having an integrated payment gateway lets you automate booking payments, reduce manual tasks, and offer your guests a safer, smoother payment process.
Avantio allows you to integrate different payment platforms so you can choose a solution that fits the country where your company operates, your guests’ home markets, and the commercial agreements you have with your bank or payment provider.
Activating these integrations involves costs with Avantio. In return, you can keep certain commercial agreements with your bank or payment platform and manage payments directly from your bookings workflow.
Each solution has different features, technical requirements, and coverage. That’s why it’s important to compare all options before starting the contracting and connection process.
What will you learn in this article?
In this article, you’ll learn how to:
Get to know the available integrated payment gateways.
Compare their advantages, limitations, and geographic coverage.
Tell the difference between costs associated with Avantio and provider fees.
Identify the solution that best fits your markets.
Assess technical requirements before starting the integration.
Properly plan the contracting and activation process.
Advantages
Using a payment gateway integrated with Avantio lets you:
Automate payments related to your bookings.
Reduce errors from manual management.
Process payments in secure environments.
Use authentication systems like 3D Secure.
Improve transaction traceability.
Adapt the payment solution to your company’s market.
Maintain certain commercial agreements with your bank.
Manage initial payments and, depending on the platform, later charges.
Make it easier to handle refunds, pre-authorizations, and chargebacks.
Offer your guests a simpler payment experience.
When should you use one of these integrations?
You should consider these gateways when:
You want to keep your POS terminal or the terms you’ve negotiated with your bank.
You need a platform focused on a specific geographic market.
Your company operates in Spain, Italy, the Middle East, Central America, or the Caribbean.
You want to automate payments you currently process manually.
You need to use pre-authorizations to manage security deposits.
You’re looking for a solution compatible with 3D Secure.
You want to use a platform with its own management interface.
You need to adapt the gateway to the most common payment methods your guests use.
Before choosing a platform
It’s a good idea to review beforehand:
The country where your company is registered.
Each provider’s geographic coverage.
Where your guests usually come from.
The payment methods you need to accept.
The terms you’ve negotiated with your bank or acquirer.
Your monthly transaction volume.
Whether you need to do pre-authorizations.
How you plan to handle later payments.
Whether you have an active website available for testing.
The technical requirements your bank will need to activate.
It’s also a good idea to request an up-to-date commercial proposal from both the provider and Avantio before making a decision.
Compare the available gateways
Redsys via Worldline
Redsys via Worldline
Integrating Redsys through the Worldline connector lets you use your bank’s POS terminal within Avantio Payments.
This option lets you keep the commercial terms you have with your bank or directly with Redsys, while automating payments related to your bookings.
It can be especially interesting for Spanish companies already working with Redsys who don’t want to change their agreement with their bank.
Advantages
Keep the terms you’ve negotiated with your bank.
Payments are processed automatically.
Multilingual technical support through Avantio.
Commercial management and chargebacks handled by your bank.
Compatible with 3D Secure.
Option to enable MIT and MOTO operations.
Compatible with pre-authorizations for managing deposits.
Integrated within the Avantio Payments environment.
Things to keep in mind
The integration requires technical validation and configuration by the bank.
The process can be more complex than with other platforms.
Activation time depends largely on the bank.
Redsys does not offer an additional interface to manage operations from this integration.
Compatibility should be checked before starting the process.
Currently, the integration is not available with Banco Sabadell.
Geographic coverage
Available in Spain.
Costs associated with Avantio
Integration setup: €200.
Transaction fee: €0.50.
Monthly minimum: €15.
Provider fees
The fee for processing each payment is set directly with your bank.
The cost will depend on the commercial terms you’ve negotiated with your bank.
Axerve
Axerve
Axerve is a payment gateway mainly focused on the Italian market.
It allows you to accept international credit cards and other payment methods like PayPal, Hype, and MyBank. It also meets PCI DSS security requirements.
It can be a good option for companies operating in Italy looking for a solution with its own management interface.
Advantages
Easy integration with Avantio.
Focused on the Italian market.
Compatible with international cards.
Option to work with other payment methods.
Multilingual technical support through Avantio.
Commercial queries handled directly by Axerve.
Axerve support for chargeback management.
Compatible with 3D Secure.
Dedicated interface for managing operations.
Option to contract tokenization service.
Compliant with PCI DSS standards.
Geographic coverage
Currently available in Italy.
Costs associated with Avantio
Integration setup: €200.
Transaction fee: €0.50.
Monthly minimum: €15.
Provider fees
The indicative fee is 1%.
This rate is subject to confirmation and should be checked directly with Axerve.
Amazon Payment Services
Amazon Payment Services
Amazon Payment Services offers a secure and flexible payment solution for companies that need to accept online payments through different methods.
The platform lets you manage risk, apply fraud prevention measures, and offer a payment experience backed by Amazon’s technology infrastructure.
It can be a good option for companies operating in markets where Amazon Payment Services is available and need a solution ready to process payments with 3D Secure authentication.
Advantages
Platform backed by Amazon technology.
Secure online payment processing.
Compatible with multiple payment methods.
Fraud prevention and management tools.
Option to use tokenization.
3D Secure used for processed payments.
Solution ready for companies with growth needs.
Fast payment experience for guests.
Things to keep in mind
You must first sign a contract with Amazon Payment Services.
Tokenization must be specifically requested during onboarding.
All payments will use 3D Secure by default.
Availability and rates depend on the country and your agreement with Amazon Payment Services.
You must complete onboarding before requesting the technical connection with Avantio.
Geographic coverage
Availability depends on the country where your company operates.
Check directly with Amazon Payment Services to see if the solution is available in your market.
Costs associated with Avantio
Check with your Account Manager or the Customer Experience team for the terms applicable to the integration.
Provider fees
Rates depend on the commercial agreement you have with Amazon Payment Services.
Request a personalized proposal directly from the provider.
PowerTranz
PowerTranz
PowerTranz is a payment platform designed primarily for companies operating in the Caribbean and Central America.
It allows you to process credit and debit cards in different currencies and includes authentication and fraud prevention services.
The version compatible with Avantio supports 3D Secure v2 and replaces the previous FAC integration, which only supported 3D Secure v1.
Advantages
Specialized in Caribbean and Central American markets.
Credit and debit card processing.
Supports multiple currencies.
Multilingual technical support through Avantio.
Business inquiries handled by PowerTranz.
Assistance with chargeback management.
Compatible with 3D Secure v2.
Dedicated interface for managing operations.
Advanced fraud prevention tools.
Things to keep in mind
Integration with Avantio can be somewhat complex.
You will need an operational website.
Testing is required in both a test environment and the live environment.
Only use the PowerTranz version compatible with 3D Secure v2.
Availability depends on the country and the acquirer used.
Geographic coverage
Available in various countries in the Caribbean and Central America.
Contact PowerTranz directly for the most up-to-date list of supported countries for your market.
Costs associated with Avantio
Integration setup: €200.
Transaction fee: €0.50.
Monthly minimum: €15.
Supplier fees
Rates vary depending on transaction volume and the commercial terms agreed.
Contact PowerTranz directly to request a personalized proposal.
Geographic distribution of platforms
As a general reference:
Redsys via Worldline: Spain.
Axerve: Italy.
PowerTranz: Caribbean and Central America.
Amazon Payment Services: different markets, depending on provider availability.
Coverage may change. Always confirm availability before signing a contract.
Follow these steps to choose a platform
Identify the country where your company operates.
Check which providers offer service in that market.
Review the payment methods you need to accept.
Consider if you want to keep the terms you have negotiated with your bank.
Calculate the total cost of the solution.
Include the setup fee, transaction fee, and Avantio's monthly minimum in your calculation.
Add the fees set by your bank or provider.
Assess the technical complexity of the connection.
Check if you need pre-authorizations, tokenization, or delayed payments.
See if the solution offers its own management interface.
Request an updated commercial proposal.
Choose the platform that best balances coverage, costs, security, and operations.
Expected outcome
After analyzing the different options, you will be able to select a payment gateway that fits your company's location, markets, and growth strategy.
Making the right choice will allow you to automate collections, reduce administrative tasks, improve transaction security, and offer your guests a smoother payment experience.
Recommended next steps
After choosing a platform:
Contact the provider or your bank.
Confirm technical compatibility with Avantio.
Request a final commercial proposal.
Sign the relevant contract.
Gather the necessary credentials and technical details.
Check the operations guide to complete the connection.
Make a test booking before processing real payments.
Document internally how payments and incidents will be managed.
Regularly review the platform's fees and performance.
Limitations and considerations
Keep in mind that:
These integrations have costs associated with Avantio.
Supplier fees are billed separately.
Availability depends on the country and acquiring bank.
Costs and terms may change.
Technical activation is subject to provider approval.
Some connections require specific changes to the POS terminal.
Activation time may depend on third parties.
Not all platforms have their own management interface.
Some payment methods may require an additional contract.
Tokenization must be specifically requested when needed.
Compatibility with delayed payments depends on each platform's configuration.
Pre-authorizations must be enabled to manage certain deposits.
Best practices
Confirm compatibility before signing the contract.
Always request an up-to-date quote.
Calculate the total cost, not just the transaction fee.
Check the monthly minimum associated with the integration.
Consider international card fees.
Check compatibility with 3D Secure v2.
Consider whether you need to do pre-authorizations.
Confirm if the platform allows card tokenization.
Check who manages chargebacks.
Prioritize solutions with good coverage for your guests.
Analyze the availability and quality of support.
Don't deactivate your previous gateway until you've completed testing the new one.
Regularly check if the solution remains cost-effective.
Case study: keeping your bank's terms
Challenge:
A Spanish company already has a Redsys POS terminal with favorable commercial terms negotiated with its bank, but manages part of its collections manually.
Analysis:
Switching to a new platform could mean losing current terms. However, continuing with manual processing increases administrative workload and the risk of errors.
Strategic decision:
The company chooses to integrate Redsys via the Worldline connector to keep its bank agreement and automate collections from Avantio Payments.
Expected outcome:
The company keeps its bank's terms, reduces manual tasks, and can manage booking payments automatically.
To complete the connection, see the article on how to integrate a payment gateway with Avantio.
Case study: operating in the Italian market
Challenge:
A company based in Italy needs to accept international cards and wants a dedicated dashboard to manage its operations.
Analysis:
The solution must be available in Italy, support 3D Secure, and allow transaction review from a dedicated interface.
Strategic decision:
The company considers Axerve as a solution tailored to the Italian market and requests information about its fees and tokenization service.
Expected outcome:
The company has a solution integrated with Avantio, tailored to its market, and with its own tools to monitor payments.
To complete the connection, see the article on how to integrate a payment gateway with Avantio.
Case study: operating in the Caribbean
Challenge:
An agency managing accommodations in different Caribbean countries needs to process cards in several currencies.
Analysis:
The platform must operate in their markets, use 3D Secure v2, and offer fraud prevention tools.
Strategic decision:
The company checks PowerTranz's coverage and prepares an operational website to carry out the necessary technical tests.
Expected outcome:
The agency can automate its collections using a solution tailored to Caribbean markets.
To complete the connection, see the article on how to integrate a payment gateway with Avantio.
Related features
Avantio Payments configuration.
Card payment management.
Managing payments linked to bookings.
Pre-authorization and deposit management.
3D Secure configuration.
Card tokenization.
Managing refunds and chargebacks.
Connecting a payment gateway with Avantio.
Frequently asked questions
Do these integrations have an additional cost?
Do these integrations have an additional cost?
Yes. The integrations described in this article may have a setup fee, a transaction fee, and a monthly minimum amount associated with Avantio.
In addition, you will need to pay the fees agreed with your bank or payment provider.
Do Avantio's costs include bank fees?
Do Avantio's costs include bank fees?
No. The costs associated with Avantio and the fees from the platform or bank are separate items.
Which platform should I choose?
Which platform should I choose?
The best option will depend on the country where your Company operates, your banking agreements, your guests' markets, transaction volume, and the features you need.
Can I keep the terms I negotiated with my bank?
Can I keep the terms I negotiated with my bank?
With the integration of Redsys through Worldline, you can keep the commercial terms you negotiated with your bank, as long as the bank and the POS terminal are compatible with the technical requirements.
Are all platforms compatible with 3D Secure?
Are all platforms compatible with 3D Secure?
The platforms described offer compatibility with 3D Secure, although the version and how it works may vary.
Make sure your specific account configuration is compatible with 3D Secure v2.
Can I use a platform outside its main market?
Can I use a platform outside its main market?
This will depend on the provider's coverage and terms.
Check directly with the platform to confirm they can provide service to a Company registered in your country.
Who can help me choose?
Who can help me choose?
You can contact your Account Manager or the Avantio Customer Experience team.
We can review your Company's needs with you through a support ticket or a video call.