Choose a payment solution that fits your strategy
Having the right payment gateway is essential to provide a smooth booking experience, protect transactions, and reduce the time spent on manual payment management.
Avantio integrates with various premium payment platforms that allow you to centralize and automate payments related to your bookings.
These integrations have no additional activation cost from Avantio: you only need to cover the fees and charges set by the selected platform.
Each provider offers a different combination of geographic coverage, payment methods, security tools, support, and commercial terms. Therefore, before making a decision, it's important to consider which solution best fits your location, operations volume, and your company's needs.
What will you learn in this article?
In this article, you will learn how to:
Identify the main advantages of using a premium payment gateway.
Compare the platforms integrated with Avantio.
Evaluate their geographic coverage, features, and fees.
Choose the option that best fits your business's payment strategy.
Advantages
Using a premium payment gateway integrated with Avantio allows you to:
Automate payments related to bookings.
Reduce administrative tasks and manual errors.
Process payments securely and in line with industry standards.
Improve the guest booking experience.
View and monitor transactions using the available tools.
Access solutions tailored to different countries and markets.
Use authentication mechanisms like 3D Secure.
Easily manage issues, refunds, and chargebacks.
When should you use a premium payment platform?
You should consider using a premium payment platform when you want to:
Automate card payments for your bookings.
Reduce manual intervention in payment management.
Increase transaction security.
Work with a provider specialized in your region.
Offer payment methods tailored to your guests' market.
Improve control and traceability of transactions.
Scale your company's transaction volume.
Replace a payment solution that no longer meets your needs.
Before choosing a platform
It's a good idea to review in advance:
The countries where your company operates.
Where your guests usually come from.
The currencies and payment methods you need to accept.
Your monthly transaction volume.
The average booking amount.
How often you process payments after the initial payment.
Whether you need to handle refunds or chargebacks.
Your business's security and authentication requirements.
It's also recommended to request an updated commercial proposal from each provider before making a final decision.
Compare the available platforms
Avantio offers integrations with different premium payment platforms. The availability of each one mainly depends on the country where your company operates.
Comercia Global Payments
Comercia Global Payments
Comercia Global Payments is an integrated solution in Avantio Payments that allows you to manage and automate payments related to bookings.
It is mainly aimed at companies operating in Europe that are looking for a simple, reliable, and secure solution.
Main advantages
Easy integration with Avantio.
Multilingual technical support.
Commercial assistance from Comercia.
Support with chargeback management.
3D Secure compatibility.
Interface for viewing transactions and movements.
Geographic coverage
Available in various European countries. To confirm availability in your country, contact the Avantio Customer Experience team.
Indicative fees
For companies based in Spain:
0.55% for cards issued in the European Union.
2.5% for cards issued outside the European Union.
For companies based in other European countries:
0.9% for cards issued in the European Union.
2.85% for cards issued outside the European Union.
Final terms must be confirmed directly with Comercia Global Payments.
Stripe
Stripe
Stripe is an international solution that works as both a payment gateway and an acquiring bank.
Its broad coverage, technical tools, and variety of available payment methods make it a suitable option for companies working with guests from different markets.
Main advantages
Direct integration with Avantio.
Wide international coverage.
Access to numerous local payment methods.
Comprehensive and flexible APIs.
3D Secure compatibility.
Advanced fraud prevention tools.
Own dashboard for payment management.
Reports on transactions, revenue, and trends.
Geographic coverage
Stripe is available in many countries. Check directly with Stripe for the updated list of supported territories.
Indicative fees
1.5% + €0.25 for cards from the European Economic Area.
2.5% + €0.25 for cards from the United Kingdom.
Some payment methods, such as iDEAL or Bancontact, may require additional costs. Check specific terms with Stripe.
SysPay
SysPay
SysPay is a platform specialized in payments for the hotel and vacation rental sector.
It can be a suitable alternative for European companies looking to strengthen security, prevent fraud, and work with a solution tailored to the tourism sector.
Main advantages
PCI DSS compliance.
Fraud prevention tools using artificial intelligence.
3D Secure compatibility.
No sign-up fee.
No monthly fee.
Solution specialized in tourism and vacation rentals.
Geographic coverage
Available in various European markets. Check directly with SysPay for availability in your country.
Indicative fees
From 0.5% + €0.20 per transaction.
The final fee is subject to SysPay's commercial proposal.
Mercado Pago
Mercado Pago
Mercado Pago is a widely recognized platform in Latin America, used by millions of people for online payments.
It can be especially interesting for companies operating in Latin American markets that want to offer their guests a payment solution familiar in the region.
Main advantages
Easy integration with Avantio.
High recognition among Latin American consumers.
Multilingual technical support.
Commercial assistance.
Support with chargeback management.
3D Secure compatibility.
Dedicated interface for payment management.
Geographic coverage
Available in multiple Latin American countries. Check directly with Mercado Pago for availability and terms in your market.
Indicative fees
Fees depend on the country, operations volume, and commercial terms agreed with Mercado Pago.
Tilopay
Tilopay
Tilopay is a fintech platform aimed at small, medium, and large companies in Central America and the Caribbean.
Its goal is to make online payments easier and help companies in the region digitize their payment processes.
Main advantages
Easy integration with Avantio.
Strong presence in Central America and the Caribbean.
Multilingual technical support.
Commercial assistance.
Support with chargeback management.
3D Secure compatibility.
Ability to automate subsequent payments.
Dedicated interface for transaction management.
Geographic coverage
Available in various countries in Central America and the Caribbean. Check directly with Tilopay for exact availability in your market.
Indicative fees
Fees are personalized and depend on the country, bank, and agreed commercial terms.
Ascent Payment Solutions
Ascent Payment Solutions
Ascent Payment Solutions is a payment solution specialized in the vacation rental sector, mainly aimed at companies in the United States and Canada.
It is designed to make payment management easier, reduce card-related costs, and simplify bookings and reconciliations.
Main advantages
Specialized for vacation rental management companies.
Easy integration with Avantio.
Compatible with 3D Secure.
Own interface for payment management.
Solution focused on the North American market.
Geographic coverage
Available in the United States and Canada.
Indicative fees
Fees are personalized and must be requested directly from Ascent Payment Solutions.
Geographic distribution of platforms
As a general guide:
Stripe: international coverage.
Comercia Global Payments: Europe.
SysPay: Europe.
Mercado Pago: various Latin American countries.
Tilopay: Central America and the Caribbean.
Ascent Payment Solutions: United States and Canada.
Coverage may vary, so you should always confirm availability directly with the supplier before starting the contracting process.
Follow these steps to choose a platform
Identify the countries where your company operates and where your guests usually come from.
Define the payment methods, currencies, and card types you need to accept.
Compare commissions, fixed costs, and commercial terms for each supplier.
Review security features, authentication, and fraud prevention tools.
Consider the available support and the chargeback management process.
Check which platform allows you to best manage initial and subsequent payments.
Request an updated commercial proposal from the selected suppliers.
Choose the platform that offers the best balance of coverage, cost, security, and user experience.
Expected outcome
After comparing the different options, you will be able to select a payment platform that matches your company’s real needs.
A good choice will help you automate payments, reduce administrative tasks, strengthen transaction security, and offer your guests a simpler payment experience.
Recommended next steps
After choosing a platform:
Contact the supplier to start the contracting and onboarding process.
Gather the necessary documentation and credentials.
Check the relevant operations guide to complete the connection with Avantio.
Make a test booking before using the platform with real bookings.
Inform the team in charge of bookings, payments, and reconciliation about the new procedure.
Regularly review the platform’s fees and performance.
Limitations and considerations
Keep in mind that:
The availability of each platform depends on the country where your company is registered.
Fees may vary depending on the country, card type, transaction volume, and commercial agreement.
Some payment methods may have additional costs.
Integration with Avantio does not replace the commercial contract with the supplier.
Onboarding and validation processes depend on each platform.
Some operations may need to be managed from the supplier’s external dashboard.
Account approval is subject to the legal and commercial requirements of each platform.
Activation times are indicative.
Before making a decision, always request up-to-date commercial information from the supplier.
Best practices
Compare the total cost, not just the transaction percentage.
Take into account fees for international cards.
Check if there are costs for refunds, chargebacks, or additional payment methods.
Prioritize platforms with good coverage for your guests’ markets.
Make sure the solution allows you to use 3D Secure.
Consider the quality of technical and commercial support.
Analyze how easy it is to reconcile and track transactions.
Regularly check if the solution still meets your business needs.
Run tests before you start processing real payments.
Case study: a company with international guests
Challenge:
A vacation rental company based in Europe receives bookings from European, British, and American guests. The company wants to automate payments and reduce manual management.
Analysis:
They need a solution with international coverage, compatibility with different card types, fraud prevention tools, and a comprehensive dashboard to monitor operations.
Strategic decision:
The company compares Stripe, Comercia Global Payments, and SysPay, considering the fees for European and international cards, coverage, and available tools.
Expected outcome:
The company selects the platform that offers the best balance of international coverage, security, costs, and management capabilities.
To complete the connection, see the operations article on how to integrate a premium payment platform with Avantio.
Case study: a company operating in Latin America
Challenge:
A company with accommodations in Latin America wants to offer a payment solution recognized by its guests and adapted to the local market.
Analysis:
An international platform may offer good coverage, but a well-established solution in the region can inspire more trust and offer country-specific conditions.
Strategic decision:
The company compares Mercado Pago, Tilopay, and Stripe, reviewing their availability, payment methods, fees, and contracting terms.
Expected outcome:
The company chooses a platform that is well-known to its guests and fits its payment needs in the local market.
To complete the connection, see the operations article on how to integrate a premium payment platform with Avantio.
Related features
Avantio Payments configuration.
Card payment management.
Managing payments linked to bookings.
Managing refunds and chargebacks.
3D Secure configuration.
Reconciliation and transaction tracking.
Guide to connecting premium payment platforms.
Frequently asked questions
Does integrating a premium platform with Avantio have an activation cost?
Does integrating a premium platform with Avantio have an activation cost?
No. Integrating these premium platforms with Avantio does not have an additional activation cost.
However, you must contract the service directly with the supplier and cover the commissions, fees, and any additional costs set out in their commercial terms.
Which payment platform is most recommended?
Which payment platform is most recommended?
There is no single platform that is right for every company.
The best option will depend on the country where you operate, where your guests come from, your transaction volume, the payment methods you need, and the commercial terms offered by each supplier.
Can I use any platform regardless of my country?
Can I use any platform regardless of my country?
No. Each platform operates in specific countries and markets.
Before starting the connection process, confirm with the supplier that they can provide the service in the country where your company is registered.
Are the indicated fees final?
Are the indicated fees final?
No. The fees in this article are indicative and may vary depending on the country, card type, transaction volume, and negotiated terms.
Always request an up-to-date proposal directly from the supplier.
Are the platforms compatible with 3D Secure?
Are the platforms compatible with 3D Secure?
The platforms described are compatible with 3D Secure, although how it is applied may vary depending on the supplier, configuration, and type of transaction.
Who can help me choose a platform?
Who can help me choose a platform?
You can contact your Account Manager or the Avantio Customer Experience team.
We can guide you through a support ticket or a video call, taking into account your business’s characteristics.