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Set up your White Label in Avantio VRMS and strengthen your corporate identity

Personalize your VRMS with your own logo, colors, and domain to project a consistent image and reinforce your corporate identity in every access.

Written by Lisa
Updated over 3 months ago

The image you project is as important as the Operations you perform

The White Label feature allows you to customize your account so that Owners, Suppliers, and users access an environment featuring your logo, colors, and your own subdomain.

Instead of logging in through app.avantio.pro, they will access a URL under your domain—an environment fully aligned with your brand identity.

What is the White Label?

The White Label is a customization of the VRMS that replaces Avantio’s standard interface with your company’s branding. It includes:

  • Company logo and application logo

  • Background image on the login screen

  • Theme colors

  • Favicon

  • Personalized subdomain with SSL certificate

This way, every time your users log in, they will do so in a 100% corporate environment consistent with your brand.

Attention to detail

  • Only one White Label can be activated per VRMS account.

  • An SSL certificate is mandatory — without it, the White Label will not work.

Main benefits

  • Reinforce your brand identity with Owners and Suppliers.

  • Build trust and professionalism with your own branded access.

  • Personalize the user experience with your logo, favicon, and colors.

  • Align all your channels under one consistent corporate design.

Activating the White Label

Activating the White Label involves an additional cost. Once enabled, you can manage it from the Configuration → Company module in the VRMS.

Required information and materials

To activate the White Label, you must provide:

  • Subdomain name (example: app.domain.com)

  • SSL certificate (.crt and .key), only if not managed directly by Avantio

  • Theme color, to be chosen from 20 available options

Graphic elements

  1. Company logo

    • Used in Templates

    • Format: JPG

    • Recommended size: 480 × 85 px

    • Maximum file size: 25 MB

  2. Application logo

    • Displayed inside the VRMS and visible to all users

    • Format: PNG

    • Maximum file size: 25 MB

  3. Favicon

    • Format: PNG

    • Maximum file size: 25 MB

  4. Login background image

    • Formats: JPG or PNG

    • Minimum resolution: 1920 × 1080 px

    • Maximum file size: 25 MB

    Important about login background image size

    To ensure the background image on the login screen loads correctly in all browsers, its height must not exceed 2000 px. If you upload a taller image (for example, 6000 × 4000 px), some browsers may fail to display it properly or may only load it partially, even if it meets the minimum resolution and maximum file size described above.

    In these cases, Avantio automatically performs a resize (resizeImage) before saving the image, adjusting its height so that it does not exceed 2000 px. If this adjustment is applied to an existing image, you will need to upload the background image again for the change to take effect.

Best practices

  • Check image dimensions and formats before uploading to avoid errors.

  • Use a lightweight but high-quality background image to improve loading speed and create a good impression.

  • Choose a corporate color that contrasts properly with text and buttons to ensure readability.

Custom subdomain

Example: https://app.yourcompany.com

  • Must be created as a CNAME record pointing to app.avantio.com.

  • A valid SSL certificate is required.

  • If your agency manages the domain, you’ll need to create and link the subdomain yourself.

  • If Avantio manages the domain, contact the Support team to check the cost of the upgrade.

Common mistakes

  • Uploading images that are too large or have incorrect dimensions.

  • Configuring a subdomain without correctly pointing it via CNAME.

  • Forgetting to update the SSL for the new subdomain.

Login security

Enabling the White Label does not change the VRMS login security policies, which remain the same for all users:

  • User passwords must be changed at least every 365 days.

  • Idle sessions are automatically logged out after 60 minutes of inactivity.

  • After 5 failed login attempts, the user account is locked.

  • When changing a password, the previous 4 passwords cannot be reused.

Login with two-factor / multi-factor authentication (2FA/MFA) is currently not available.

Activating the White Label in Avantio VRMS allows you to project a consistent and professional image in every interaction with Owners, Suppliers, and users—strengthening your company’s corporate identity within the system.

Once activated, every interaction in your VRMS will reflect your brand. The next step is to ensure that your Templates, Notifications, and access points maintain the same visual and communication style.

Frequently asked questions

Who should I contact if I want to purchase the White Label service?

You can contact your Account Manager or send an email to [email protected].

Can I have more than one White Label?

No. Only one White Label can be activated per VRMS account.

What happens if I don’t configure the SSL certificate?

The subdomain will not be securely accessible, and the White Label cannot be used.

Can I change the subdomain later?

Yes, but you will need to reconfigure the CNAME and SSL.

What if Avantio manages my domain?

Avantio will handle the creation of the subdomain and the SSL setup. Please check the associated cost with the Support team.

Which logos will my users see?

The Company logo will appear in Templates, while the Application logo will appear inside the VRMS interface.
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