📄 What invoices should I issue?
When managing bookings, one of the most delicate points is invoicing. Issuing the correct invoice not only avoids legal and accounting issues, but also gives you peace of mind and strengthens trust with your owners and guests.
In Avantio, there are two main types of agreements with owners: intermediation and direct sale. Depending on what you have set up in your contract, the invoices you need to issue will differ.
🔹 Case 1: Intermediation
This is the most common agreement. The agency acts as a mediator and charges a commission for its services.
📌 What invoices should you issue?
Invoice to the tourist:
In the name of the owner.
For the total amount of the booking.
Commission invoice:
In the name of the agency to the owner
For the amount of the commission.
⚙️ For this, you need:
A tourist invoicing rule configured with the data you decide.
An agency commission invoicing rule.
📖 [See more information here]
🔹 Case 2: Direct Sale
In this agreement, the agency manages the accommodation as if it were the owner. It also applies if the property belongs directly to the agency.
📌 What invoices should you issue?
Invoice to the tourist:
In the name of the agency.
For the total amount of the booking.
Invoice from the owner to the agency:
For the agreed amount in the contract (the payment to the owner).
It can be done through self-billing in settlements.
📖 [More information here]
🚨 Important to consider
You cannot invoice more than 100% of the booking with the same business name.
Example:
If the agency invoices 100% to the tourist, it cannot invoice an additional percentage with the same business name as if it were the commission.
👉 This way, you can clearly identify which invoices to issue based on the contract you have with each owner.
To learn how to issue them, click here.